May 29, 2020
Enter overused marketing advice: Be authentic. Understand your customers. Helping is the new selling. Clichés, yes, but they are as true today as when they were first uttered. You can’t skip these steps, and most people get it wrong by assuming they can, ultimately undercutting their “authentic” image with...
May 22, 2020
With budget cuts looming (or already made), CMOs are suddenly being asked to do even more with even less. Many are stirring up their inbound marketing efforts, concocting lots of content with the hope that their audiences will drink it up. But as the old saying goes, hope is not a strategy. SEO, or should we say...
May 15, 2020
What does leading through a crisis look like? Drew covered the subject in-depth in a recent episode, but if you want a real-life example of leadership in action, look no further than Holly Rollo, the CMO and SVP Transformation at RSA Security (and avid sailing enthusiast). In the past few months, Holly has taken...
May 8, 2020
How can a business discover its brand story? The first step, according to David Altschul of Character LLC, is to identify the story’s conflict. Now, this isn’t the classic “good vs. bad” conflict that you tend to see in Marvel movies—a brand conflict is between two positives, think “independent vs. social”...
May 1, 2020
Imagine you’ve spent the past year preparing to rebrand your organization. You’ve ticked off all the boxes—strategized with a cross-functional team, developed a robust communications plan, and defined your brand purpose—and you’re finally ready to start rolling things out, but then, the COVID pandemic brings...